At Chenab Pharmacy, we value the trust you place in us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us.
1. Information We Collect
We may collect the following when you place an order or use our website:
- Name
- Phone number
- Email address
- Shipping address
- Order details
- Device and browser information
2. How We Use Your Information
Your information is used strictly for:
- Processing and delivering your order
- Customer support and order updates
- Improving our website and shopping experience
- Promotional messages (only if you opt in)
- Fraud prevention
3. Information Protection
We use secure systems to protect your personal data. Your information is not sold or shared with unauthorized parties.
4. Sharing of Information
We only share your information with:
- Courier partners for delivery purposes
- Customer service tools used to support you
We do not sell or share your data with advertisers or unrelated third parties.
5. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance. You can manage cookies in your browser settings.
6. Your Rights
You may request:
- Access to the personal data we hold about you
- Correction of your personal data
- Deletion of your data
7. Children’s Privacy
Our services are not intended for users under 16. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted on this page.
Contact Us
Email: info@chenabonline.com
Phone/WhatsApp: 0300-3003311
Address: Bhimber Road Gujrat, 50700