By using our website and placing an order, you agree to these terms.
1. Products
We sell health, beauty, and wellness products including creams, serums, supplements, vitamins, hair care, and sun blocks. All products are sourced from authorized distributors. We do not currently sell prescription medications.
2. Product Information
Product descriptions and images are for reference. Actual packaging may vary slightly. Always check product labels upon receipt.
3. Pricing & Payment
All prices are in Pakistani Rupees (PKR) and may change without notice. We accept Cash on Delivery (COD) only. Payment must be made in full at the time of delivery.
4. Order Confirmation
Placing an order does not guarantee acceptance. We may cancel orders due to product unavailability, pricing errors, or incomplete information. You will be notified if your order is cancelled.
5. Shipping & Delivery
Delivery within 4–5 business days across Pakistan. See our Shipping Policy for full details.
6. Returns & Refunds
Returns accepted within 3 days for eligible products. See our Return & Refund Policy for full details.
7. Product Use
Products are for personal use only. Follow product instructions and warnings. Discontinue use if irritation occurs and consult a healthcare professional if needed.
8. Website Use
You agree to use the website for lawful purposes only, provide accurate information, and not misuse or copy content without permission.
9. Privacy
We respect your privacy. See our Privacy Policy for details on how we handle your data.
10. Changes to Terms
We may update these terms at any time. Changes will be posted on this page. Continued use of our website means you accept the updated terms.
11. Governing Law
These terms are governed by the laws of Pakistan.
Contact Us
Email: info@chenabonline.com
Phone/WhatsApp: 0300-3003311
Address: Bhimber Road Gujrat, 50700
Thank you for choosing Chenab Pharmacy!